Voice agent testing by industry
Scenario coverage, caller profiles, and outcome verification tuned to the workflows of your vertical.
Industries we serve
Voice agents fail in industry-specific ways. A healthcare agent has to verify the appointment actually wrote to the EHR; a logistics agent has to understand a driver calling from a noisy cab; an insurance agent has to capture a claim number correctly over a long FNOL call. Evalgent tests voice agents against the scenarios, caller conditions, and downstream systems that each industry actually depends on.
Healthcare
Test patient-facing voice agents across booking, refills, and triage — with outcome checks verified against your EHR.
Learn moreFinancial Services
Test banking and fintech voice agents for payments, collections, and fraud, verified against core banking systems.
Learn moreInsurance
Test insurance voice agents through long FNOL claims, quotes, and renewals with accurate data capture.
Learn moreE-commerce
Test high-volume retail voice agents across orders, returns, and support, including multilingual shoppers.
Learn moreHospitality
Test hotel and travel voice agents across reservations and guest services, in every language guests call in.
Learn moreLogistics
Test delivery and dispatch voice agents under real vehicle noise and clipped, fast driver speech.
Learn moreAutomotive
Test dealership voice agents for service booking, recall outreach, and sales lead qualification.
Learn moreReal Estate
Test real estate voice agents on lead qualification, viewing scheduling, and tenant requests.
Learn moreRecruiting
Test recruiting voice agents for fair, consistent candidate screening and interview scheduling.
Learn moreEducation
Test education voice agents across admissions, student support, and tuition through seasonal demand spikes.
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